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Order by phone: (800) 700-4197
To order by phone call:
1-800-700-4197
To order by phone call:
1-800-700-4197

Frequently Asked Questions

What Makes ScoreBlue Different From Hims, Roman, or Bluechew?

It's the difference between driving a Ferrari and riding a rusted bicycle.

While the "other guys" are busy pushing cheap, generic, weak pills manufactured in mass-production factories overseas, ScoreBlue stands alone.

Here are the 5 reasons why over 141,901 men (and counting) have switched to ScoreBlue:

  • The "Super Pill": Real Viagra AGV Most services sell you generic Sildenafil that takes 60 minutes to kick in (if it works at all). ScoreBlue has the exclusive rights to the New Viagra AGV.
    • Works in 11 Minutes: The fastest absorption on the planet.
    • Vaso Expansion Delivery: It reaches more of the penis for a significantly LARGER and HARDER erection.
    • 14-Hour Window: Be ready all night.
  • Purity vs. Cheap Imitations Our competitors sell generic knock-offs. ScoreBlue delivers the "Real Deal." Our Viagra AGV is manufactured in the official Viagra laboratory in France. It is impossible to reverse-engineer. You are putting pure, lab-grade science into your body—not dangerous garbage from overseas.
  • The "Sinatra Standard" Our Medical Director is Dr. Dudley Danoff, the legendary "Urologist to the Stars." He treated Frank Sinatra. He treated Johnny Carson. He refuses to put his name on anything less than the best. Now, Dr. Danoff works for you.
  • Privacy That Actually Means Privacy We are the only service with proprietary technology that requires NO Photo ID. Your business stays your business.
  • The 120-Day "Best Sex Ever" Guarantee We are the only service that offers a money-back guarantee. Try it. If you don't have the best sex of your life, you don't pay.

ScoreBlue has NO competition.

Where do your medications come from?

We source every single pill directly from the official, authorized manufacturers in France and the USA.

It's an important distinction, because the online E.D. market is flooded with counterfeits.

You would be shocked to discover that some of the biggest websites in the world—household names you see on TV—have been caught selling fake, weak, or contaminated pills. They source from the "Grey Market" to save a few pennies, putting your health at risk.

ScoreBlue refuses to play that game.

Dr. Danoff treats the biggest stars in the world. He has a zero-tolerance policy for "mystery pills." He absolutely refuses to prescribe junk from overseas sweatshops.

We go directly to the source:

  • Sildenafil & Viagra AGV: Sourced exclusively from the official Viagra laboratory in France. This is the "Real Deal." Pure. Potent. 100% Authentic.
  • Tadalafil & Cialis: Sourced directly from Eli Lilly and their authorized partners.

When you take a pill from ScoreBlue, you aren't gambling with your health. You are getting the peace of mind that comes from the "Real Deal" - unmatched safety, 100% potency, and results you can set your watch by.

What Pill is Right For Me?

Viagra® AGV (NEW!)

pill - Viagra AGV The "Super Pill"

Sourced from the official Viagra laboratory in France. It uses Vaso-Expansion technology to kick in fast - often in as little as 11 minutes - and keeps you ready for up to 14 hours. Perfect for a long night of high-performance action.

Cialis®

pill - Cialis The "All- Weekend Pill”

Famous for its massive 36-hour active window. It takes about 60 minutes to kick in, but once it does, you are set for the long haul. You can take it on Friday night and still be ready to go on Sunday morning without taking another pill.

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Do I need to take this on an empty stomach?

No. Enjoy your dinner.

Old-school generic Viagra has a major flaw: if you eat a steak or a fatty meal, it stops working.

ScoreBlue is different. Because of Viagra AGV's patented vaso-expansion delivery system, it works fast even on a full stomach (in as little as 11 minutes).

So go ahead and order the steak. ScoreBlue will still be ready when you are.

Do you offer a money-back guarantee?

Yes. A 120-Day, 100% Iron-Clad Guarantee.

We don't want your money if ScoreBlue doesn't change your life.

We are so confident in the power of this medication that we take all the risk. Go ahead and try it. If you aren't completely satisfied with the results, simply let us know within 120 days.

We will refund every penny, no questions asked. We part as friends.

How does the online process work?

We replaced the awkward doctor's visit with a 90-second shortcut. And best of all - no copays or medical fees.

  • The 90 Second Check-In: Click through 20 simple health questions on your phone or computer. Select the medication you want. No appointments necessary.
  • The Medical Review (On Our Dime): A US-licensed medical provider reviews your answers immediately. ScoreBlue pays for this visit—so you don't have to.
  • "Stealth" Shipping: Once approved, your order ships within 48 hours. Crucial Note: We use plain, unmarked, padded envelopes. No logos. No medical branding. It is completely "Neighbor-Proof."

Do I need an existing prescription to place an order?

No. We handle the paperwork for you.

Just answer 20 simple health questions on your phone or computer. If the treatment is safe for you, one of our doctors will write the prescription - for free.

The other guys demand I upload a photo of my Driver's License or Passport. Why don't you?

Because we aren't stuck in the past. And we refuse to put your digital safety at risk.

Most generic telehealth sites are built on cheap, outdated systems. They force you to upload sensitive photos of your ID because they haven't invested in the technology to verify you securely. That isn't just a hassle; in today's world, it's a security leak waiting to happen.

At ScoreBlue, we use Bank-Level Identity Verification.

We use the exact same encryption technology used by major financial institutions. It verifies your identity in milliseconds against secure public records - without you ever having to snap a photo or upload a file.

Does the package you ship to my house say ScoreBlue or E.D. pills on it?

No. Your privacy is 100% protected.

Your order arrives in a plain, unbranded padded envelope. There are no logos and no references to medication anywhere on the package. It looks like a standard piece of mail. Your neighbors, family, and mail carrier will have no idea what is inside.

How soon will I get my package?

Fast. Most men receive their order in just 4 to 5 days.

We don't make you wait. Once you finish your questionnaire, our system moves immediately:

  • Rapid Approval: Our US-licensed medical team typically reviews and approves orders within 24 hours.
  • Immediate Dispatch: Your package ships out within 24 hours of approval.
  • Priority Delivery: We ship via USPS First Class Mail, which usually arrives at your door in 3 days.

Think about it: By this time next week, your sex life could be completely transformed.

After my initial visit, when do I learn if I will get a prescription?

You won't be kept waiting.

Our doctors move fast. You will receive an email with your results within 24 hours of submitting your questionnaire (and often much sooner).

Who reviews my medical file?

A U.S. Board-Certified Physician. (We never use Nurse Practitioners).

Most telehealth companies cut costs by using Nurse Practitioners (NPs) or Physician Assistants to write prescriptions.

ScoreBlue refuses to lower the bar. Dr. Danoff insists on a higher standard of care. We exclusively partner with Board-Certified, U.S. Licensed Physicians who are legally certified to practice in your specific state.

  • 100% U.S.-Based: No overseas call centers.
  • 100% Medical Doctors: No mid-level providers.
  • 100% Compliant: Strictly adhering to U.S. medical laws.

When it comes to your health, you deserve the attention of a top-tier expert, not an assistant.

What states does ScoreBlue serve?

We are Nationwide.

ScoreBlue is fully licensed to provide medical care and prescriptions in 48 states. From California to New York, we bring Dr. Danoff's network of specialists directly to your living room.

We currently serve: AK, AL, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.

Is there an age limit for ScoreBlue?

We treat men from 18 to 90+.

Age is just a number. What matters is your health.

If you are healthy enough for sexual activity, you are likely healthy enough for ScoreBlue. Our oldest patients are in their 90s and enjoying a renewed sex life. As long as your blood pressure is stable and you aren't taking nitrates, we can likely help you get back in the game.

How are prescriptions sent to the pharmacy?

Instantly and securely.

We transmit your order using HIPAA-compliant software with Bank-Level Encryption (the same technology used by major financial institutions).

It goes immediately to our FDA-registered central-fill pharmacy in Ohio. There, U.S. Licensed Pharmacists dispense your medication and hand it directly to the USPS for priority shipping.

How much does the Medical Review cost?

It costs you exactly $0.00. We waive the standard $39 fee.

Most clinics charge a co-pay just to walk in the door. Other websites try to sneak in a "consultation fee" at the final checkout.

We don't play those games.

We are so confident in the life-changing power of the New Viagra AGV that we absorb the entire cost of your medical evaluation.

  • The "No-Risk" Guarantee: If the U.S. licensed physician determines this treatment isn't right for you, you aren't charged a single penny.
  • The "No Prescription, No Pay" Promise: You only pay for the medication if—and when—you are approved.

Is there a processing fee or consultation fee?

No. We don't nickel and dime you.

There are no hidden "admin fees" or surprise charges at checkout.

  • The Medical Visit: 100% Free (We cover the doctor's fee).
  • Processing: Included.

The price of the medication is the only thing you pay. We absorb the overhead costs to keep your price as low as possible.

Is this a subscription? Can I cancel?

You are in command. You can cancel instantly.

Yes, we offer a monthly auto-ship service so you never run out. But unlike the cable company or a gym membership, we don't hold you hostage.

Zero Hassle. You can pause, skip a shipment, or cancel your subscription at any time directly from your dashboard. No phone calls. No jumping through hoops. You are the boss.

What form of payment can I use? Do you take PayPal?

We make it easy. We accept all major Credit Cards, Debit Cards, and Prepaid Cards.

And yes, we also accept PayPal for a fast, secure checkout.

Can I use health insurance for this online visit?

No. And you don't need it.

ScoreBlue is cheaper than using insurance. Our total cost—including the doctor, the medication, and the shipping - is typically less than a single co-pay at a urologist's office.

Want to try anyway? You can submit your receipt to your insurance provider later for reimbursement, but most men find it's just not worth the paperwork.

Can I use my FSA or HSA funds?

Yes. It is a qualified medical expense.

ScoreBlue is fully eligible for FSA and HSA reimbursement. This is a smart way to pay using pre-tax dollars.

How to Pay: We accept many FSA/HSA cards directly. If your specific card isn't accepted at checkout, simply pay with a regular credit card and submit your receipt to your administrator for full reimbursement.

Why are some men denied an E.D. prescription?

Sometimes we have to say "No" to protect your health.

Unlike shady websites that sell to anyone, we refuse to gamble with your safety. We will decline your prescription if it would be dangerous - usually due to a specific conflict like Nitrates or High Blood Pressure.

But don't worry: real, premium ED medication is extremely safe for the vast majority of men (95% of applicants get approved).

And remember: if you aren't approved, you pay exactly $0.00.

Why do I need to know my blood pressure to get an E.D. prescription?

Because ED medication affects your blood pressure.

It can be dangerous to take these pills if your levels are too high or too low. For your safety, we simply need a reading from the last 6 months.

Don't have a recent reading? You can get one for free in minutes at most local pharmacies (like CVS, Walgreens, or Walmart).

Find a blood pressure kiosk near you.

Can I take my prescription to another pharmacy?

Yes, but there may be a transfer fee.

We believe that everyone should have access to a top-tier doctor, that's why we cover the cost of everyone's medical visit.

But if they choose to take that prescription to another pharmacy, we may charge a $75.00 fee to cover the real cost of the prescription and the administrative processing required to securely transfer it.